The Japanese government is trying to attract wealthy tourists to the country by implementing several initiatives.

Although accounting for only 0.9% of the total number of tourists to Japan in 2019, the super-rich foreign travelers contributed up to 11.5% of the total spending of international tourists in the country. Therefore, in order to attract more and more wealthy tourists, and encourage them to visit the country more often, the Japanese government has launched a series of initiatives to compete with other popular destinations for wealthy travelers in Asia like Singapore or Dubai,…

One of the latest initiatives is the reduction of administrative procedures, by cutting the red tape which deters last-minute arrivals of private jets and superyachts. According to Japan’s Transport Ministry, foreign-registered private jets can send notices within three days of landing, instead of 10 days like before. In addition, the Ministry will also implement an emergency landing registration system within 24 hours for special situations.

The Japanese government says the simplification of airport vehicle control regulations, especially for foreign private jets, is part of an overall effort to attract tourists and boost spending. Meanwhile, tour operators say the new initiative could attract the super-rich from across the Asia-Pacific region to Japan.

The high-end tourism sector in Japan is booming with a series of ultra-luxury hotels having opened, such as Bvlgari in Tokyo or Sowaka in Kyoto. However, Japan still does not have much tourism infrastructure that can meet the needs of super-rich foreign travelers, such as luxury airport lounges, concierge services, transportation services, which is familiar in tourist paradises such as Monaco, Dubai or Aspen (USA).

As a result, the Japanese government is working with local agencies to strengthen security regulations, amenities and services for international passengers. This includes improving airport infrastructure, training staff and improving service quality. Moreover, the Japanese government has also promoted cooperation with international airlines to create new direct routes to Japan from important destinations around the world in order to reduce travel time and attract more tourists to this country.

The simplification of the landing regulations for foreign private jets is an important step by the Japanese government in promoting the tourism industry and strengthening international relations. This not only creates favorable conditions for international visitors, but also contributes to the economic development of the country after the COVID-19 pandemic.

Despite welcoming many Korean, Japanese and Taiwanese visitors, Vietnam has not really left any great footprints to them. We need to solve this issue quickly to reach the target of 8 million foreign visitors this year.

Context

South Korea, Japan and Taiwan are key markets of Vietnam’s tourism in recent years. These three markets accounted for 34.3% of total international arrivals to Vietnam in 2019. Looking at this number, most will think that the larger the number of visitors, the more visitors know about Vietnam. In fact, from the survey results “Tourism behavior of three markets in Northeast Asia” by The Outbox Company, the awareness level of Vietnamese destination image is quite low, just 4.1/7 points.

The awareness level is very important as it will influence tourists’ decision to choose a destination. Although the number of visitors to Vietnam grows every year, the awareness level of visitors from these three markets has not really corresponded to the growth potential.

In 2019 alone, the number of visitors from South Korea accounted for 23.9%. The number is huge, but in fact, most don’t know much about Vietnam. Only 18% of respondents were confident about their perception of the Vietnamese destination image.

Japan is also a potential market, but the majority of tourists (62%) admitted to being relatively knowledgeable and up to 21% have little or no awareness of Vietnam.

Similar to Japan, 21% of Taiwanese visitors have low awareness and nearly two-thirds (63%) think that their understanding of Vietnam is only average – quite good.

How to be more fascinating?

We can say that Vietnam’s tourism is facing difficulties in accessing and promoting its images to tourists from the three markets mentioned above. Though there are many scenic spots, diverse culture, heroic history and many tourism advantages, the stimulus programs and tourism products offered do not seem to really reach and help tourists to know about Vietnam. This partly explains why tourists’ awareness of the destination is not high.

Besides, with the low awareness level, it is uncertain that new visitors will consider choosing Vietnam as their next destination. Therefore, we need to change our approach or offer more diverse promotion programs to attract tourists, taking full advantage of domestic tourism in terms of geographical distance, number of flight routes, beautiful natural scenery, and more.

In order to further understand and satisfy visitors from key markets, businesses and destinations should conduct market research. From there, they can make the most detailed and relevant decisions to not only attract but also keep them coming back again and again.