In today’s competitive travel landscape, destinations need a sophisticated way to gauge their brand’s effectiveness. Enter the Destination Brand Strength Score™ (DBSS), an expertly crafted metric designed to capture two crucial aspects of a destination’s appeal: propensity to visit and advocacy. What is the Destination Brand Strength Score™? Invented by The Outbox Company, the DBSS…
In the rapidly evolving landscape of technology, the Hospitality and Tourism industry faces formidable challenges as customers are presented with abundant choices and easily accessible information. Attracting and retaining customers becomes imperative in this environment. An essential tool that aids businesses in assessing and enhancing customer relationships is the Net Promoter Score (NPS). What is…
Any industry must have a proper understanding – a deep understanding of the needs of the customers to whom the business provides products/services. However, with particularly fast and invisible operations like travel services, researching trends or demand is a challenge. So, where you need to start researching and how to choose, The Outbound Sentiment Score™…
The exponential growth of the Asian tourism market underscores its importance in the global travel landscape as Asian travelers exhibit a rich diversity in preferences. For the hospitality industry, understanding the spending habits of the travelers presents as one of the crucial ones. In this blog, we’ll delve into the importance of this preference and…
In today’s fast-paced world, understanding consumer behavior and market trends is essential for businesses aiming to stay ahead of the curve. Market research plays a crucial role in this endeavor, providing valuable insights that guide decision-making processes. Among the myriad of research methodologies available, one tool stands out for its efficiency and versatility: the Omnibus…
In the dynamic landscape of the travel, tourism, and hospitality industry, understanding the nuanced portrait of travelers is not just advantageous but essential. Each of their journeys is a distinctive narrative, intricately woven with the threads of individual preferences, interests and aspirations. Understanding the portrait of travelers serves as a compass for service providers, guiding…