Tourism in the Era of Understanding Travelers: A Shift from B2B to B2C
The tourism sector has been witnessing a shift from a business-to-business (B2B) approach to a business-to-consumer-tourist (B2C) approach in recent times. The key to any strategy in the current tourism landscape lies in understanding the customer, the traveler, who is the determiner of a business’s brand value. With the advent of digital technology and social…
SEA tourism performance in August 2023: Vietnam is back in Top 3 Most visited destinations
Southeast Asia tourism performance remained relatively flat in August 2023, with a slight but insignificant decrease in international tourist arrivals from 7,045,482 to 7,029,210 visitors. Thailand remains the most popular tourist destination in the region, while Cambodia has the highest recovery rate. Vietnam has already surpassed its 2023 tourism target as of September, with more…
Chinese outbound travel outlook for Q4: cautious optimism
After nearly three years of COVID-19 restrictions, China’s outbound travel market is finally showing signs of recovery. In January 2023, the Chinese government reopened its borders to non-essential travel, and travel agents were once again allowed to sell outbound group tours and packages. While the recovery has been gradual so far, there are reasons for…