Phu Quoc (Kien Giang) has often been listed in the top famous tourist attractions and island destinations in Vietnam. However, the island is gradually losing its attractiveness for many reasons. Phu Quoc was once among the top 3 most popular destinations for domestic tourists according to the Q4/2022 survey of Outbox. But in Q1/2023, the…
The COVID-19 pandemic left serious impacts on the tourism and hospitality industry. Recently, many hotels in Ho Chi Minh City have been closed and put up for sale due to a drop in international arrivals and lower-than-expected sales. Many hotel owners need to borrow from banks to do business or rent retail space. Many large…
According to a recent report of Thailand’s National Economic and Social Development Council (NESDC), the country’s unemployment rate in the first quarter fell to the lowest level in three years thanks to the strong recovery of the tourism industry. In Q1 2023, Thailand’s unemployment rate stood at 1.05%, lower than the level of 1.15% in…
According to aviation analytics company Cirium, global airline passenger traffic could surpass 2019 levels before the end of this year. Previous forecasts have suggested that global airline passenger traffic will not recover until 2024. However, according to the latest analysis by Cirium, traffic is showing a faster-than-expected recovery, with growth in terms of RPK (revenue…
What are the common characteristics of Vietnamese people traveling in the last quarter? In a report, Outbox’s survey of over 1,000 Vietnamese tourists in the first three months shows the following information. Age: Gen Y decreased but still dominated the market In Q1 2023, the majority of Vietnamese tourists were under 42 years old. Gen…
Wellness is now one of the top priorities for travelers in their trips. That’s why many businesses and destinations are trying to boost this type of travel, including Egypt. Egypt utilizes its rich natural resources to develop medical tourism. The climate, mineral springs, sulfur waters, and hot sands are very suitable for curing. Therefore, many…
After the pandemic, airfares skyrocketed in many regions around the world. In particular, fares in the Asia-Pacific region increased the most, increasing by more than 33% over the same period in 2019. They increased by 17% and 12% in North America and Europe, respectively. The problem arises when North American and European countries have already…
Visitor listening is collecting their opinions about a business, product, or service. Not only recording travelers’ feedback, businesses/destinations also need to deeply understand visitors by tracking, observing, and summarizing all information received by listening to them. This helps businesses/destinations measure customer satisfaction, improve their products, their loyalty and desire to return. Currently, tourist psychology and…
Facing many uncertainties and changes, especially in the tourism industry, applying only one strategy and hoping that will be the business guidance throughout the year is no longer suitable and can lead to serious mistakes. Instead, scenario forecasting will be an important strategy for destination management organizations (DMOs) and stakeholders. This is extremely important during…
