Summer, the peak season of the year in Vietnam, has arrived. To breakthrough in the number of tourists and revenue during this time, destinations and businesses need to grasp all key information about tourists, the end-users in a tourism product/service. Though this is the peak season for Vietnamese domestic tourists, should we equate an approach…
Traveler experience and traveler satisfaction seem quite the same, and are sometimes used interchangeably in some situations. However, this is a pretty big mistake. So what is the difference between traveler experience and traveler satisfaction? Which tourism businesses need to focus on? Let’s find out! At a time when global business strategies are changing rapidly…
Dubai’s ruler announced new plans to develop the man-made island of Palm Jebel Ali, double the size of the famous island Palm Jumeirah. The island is part of a project to build artificial islands shaped like palm trees. The Palm Islands, consisting of three islands Palm Jumeirah, Palm Jebel Ali, and Palm Deira, an international…
The Japanese government is trying to attract wealthy tourists to the country by implementing several initiatives. Although accounting for only 0.9% of the total number of tourists to Japan in 2019, the super-rich foreign travelers contributed up to 11.5% of the total spending of international tourists in the country. Therefore, in order to attract more…
In this first quarter, there were over 235 million international arrivals globally, an increase of more than 89% compared to last year and a recovery of 80% compared to before the pandemic (in 2019). The number of international visitors in the first three months in Asia-Pacific accounted for more than one-fifth of the world market…
Phu Quoc (Kien Giang) has often been listed in the top famous tourist attractions and island destinations in Vietnam. However, the island is gradually losing its attractiveness for many reasons. Phu Quoc was once among the top 3 most popular destinations for domestic tourists according to the Q4/2022 survey of Outbox. But in Q1/2023, the…
The COVID-19 pandemic left serious impacts on the tourism and hospitality industry. Recently, many hotels in Ho Chi Minh City have been closed and put up for sale due to a drop in international arrivals and lower-than-expected sales. Many hotel owners need to borrow from banks to do business or rent retail space. Many large…
According to a recent report of Thailand’s National Economic and Social Development Council (NESDC), the country’s unemployment rate in the first quarter fell to the lowest level in three years thanks to the strong recovery of the tourism industry. In Q1 2023, Thailand’s unemployment rate stood at 1.05%, lower than the level of 1.15% in…
According to aviation analytics company Cirium, global airline passenger traffic could surpass 2019 levels before the end of this year. Previous forecasts have suggested that global airline passenger traffic will not recover until 2024. However, according to the latest analysis by Cirium, traffic is showing a faster-than-expected recovery, with growth in terms of RPK (revenue…
What are the common characteristics of Vietnamese people traveling in the last quarter? In a report, Outbox’s survey of over 1,000 Vietnamese tourists in the first three months shows the following information. Age: Gen Y decreased but still dominated the market In Q1 2023, the majority of Vietnamese tourists were under 42 years old. Gen…